Patient Receptionist

Patient Receptionist - Immediate start. We are looking for a professional and customer-focused Patient Receptionist to support our client based in Oxford.

This role is pivotal in creating a positive experience for patients and visitors, providing front-of-house support, and ensuring administrative processes are completed accurately and efficiently.

The successful candidate will be a confident communicator with excellent organisational skills, capable of balancing reception duties with a variety of administrative responsibilities in a fast-paced setting.

This is an on-going temporary role which may be extended.

Key Responsibilities

• Manage all reception activities, including greeting visitors and handling incoming calls.
• Support patients with paperwork, appointment queries, transport arrangements, and general assistance in the waiting area.
• Register patient arrivals, maintain accurate records, and ensure all required documentation is completed and filed correctly.
• Coordinate administrative tasks including post, purchasing, stock ordering, and general support.
• Monitor and follow up on unresolved appointments and record feedback, concerns, and compliments using internal systems.
• Carry out daily operational and safety checks, ensuring compliance with all policies and procedures.
• Maintain patient confidentiality and always site security.
• Build positive working relationships with colleagues and external partners, contributing to a collaborative team environment.

What We're Looking For

• Previous experience within reception, customer service, administration, or healthcare environments.
• Outstanding communication and interpersonal skills.
• Strong organisational skills with excellent attention to detail.
• Confident using computer systems and managing multiple tasks simultaneously.
• Professional, approachable, and patient-focused mindset.
• Ability to work independently and as part of a team in a busy environment.

Working hours: Monday-Friday, 37.5 hours per week.

Pay Rate: £13.35p/h, Weekly Paid.