Patient Experience & Complaints Lead

A healthcare provider in the UK is seeking a complaints lead for a fixed term role until August 2026. The successful candidate will manage patient feedback and complaints, ensuring adherence to NHS standards. Responsibilities include coordinating the complaints process, drafting responses, and collaborating with teams for resolution. Required skills include excellent communication, strong organizational abilities, and significant experience in complaints handling. Salary ranges from £25,000 to £35,000, depending on experience.