Patient Experience & Complaints Lead - Part-Time

NHS is looking for a part-time Complaints Officer to join Bridgewater Surgeries in Watford. The role involves managing the full complaints process, investigating patient feedback, and ensuring compliance with NHS regulations.

The ideal candidate will have experience in complaint handling within healthcare and possess excellent communication and organizational skills. This position offers a chance to work within a supportive multidisciplinary team dedicated to delivering high-quality patient care.