Patient Experience Advisor - Care & Consultations

Optical Express Group in Leamington Spa is seeking a Patient Advisor to welcome patients and support their journey through consultations, eye scans and treatment scheduling. You will build relationships with patients and ensure ongoing communication before and after treatment.

You will assist in patient consultations, conduct eye scans with state-of-the-art equipment, help patients complete health questionnaires and coordinate treatment dates while explaining finance options.