Patient Administrator (Bank)

Patient Administrator (Bank) - The Clementine Churchill Hospital - Bank Shifts - Salary: Up to £12.71 per hour (depending on level of experience, training and qualification)

The Clementine Churchill Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Front of House Administration department.

This is a bank role working on an "as and when required" basis. You will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence and will be required to work hours between Monday - Sunday 6:30am 9pm.

Duties of this role include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of the Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.
• Previous experience maintaining a busy reception.

Salary & Benefits

Circle Health Group offers a competitive hourly rate.

Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

Bishops Wood Hospital - Northwood, Clementine Churchill Hospital - Harrow