Patient Administrator

Droitwich Hospital

37.5 Hours & Permanent

Salary: £24,947.00 per year

The Droitwich Spa Hospital is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics.

We have an opportunity for a Patient Administrator to join the Administration department.

This is a full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, hospital staff and contractors.
• Comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group offers competitive starting salaries and a range of benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service.
• Private Healthcare Scheme for treatment at our hospitals, covering pre existing medical conditions.
• Friends & Family Hospital Discounts.
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay.
• Non contributory life insurance.
• Staff engagement hub with access to discounts, rewards and voluntary benefits.
• Access to resources, tools and services to support wellbeing.
• Employee recognition programmes.
• Industry leading training and development opportunities.

Circle Health Group is committed to creating a diverse workforce and offering inclusive opportunities for all colleagues.