Pastoral Support Officer

Birchgrove Comprehensive School is seeking a compassionate, proactive and highly organised Pastoral Support/Attendance Officer to join our dedicated team.

This is an exciting opportunity to play a central role in supporting the wellbeing, behaviour, engagement and attendance of learners aged 11-
16. We are proud of our strong community ethos and commitment to ensuring that every pupil feels supported, valued and ready to learn.

About the Role

Working under the guidance of senior staff, you will:

• Support the wellbeing, behaviour and progress of pupils through mentoring, monitoring and one to one or small group intervention.
• Contribute to behaviour management, restorative practice and emotional wellbeing support.
• Help pupils develop self esteem, life skills and the confidence to make positive choices.
• Build strong relationships with pupils and families, promoting engagement and positive communication.
• Play a key role in improving attendance and punctuality across the school, including data input, reporting and liaison with parents and the Education Welfare Officer.
• Support teaching staff by gathering information, monitoring pupil progress, contributing to action plans and maintaining accurate records.
• Assist with transition, learner pathways and wider wellbeing initiatives.
• Communicate effectively with external agencies to coordinate support for identified pupils.
• Uphold safeguarding, confidentiality, equality and the positive ethos of the school at all times.

We Are Looking For Someone Who:

• Has experience working with young people aged 11-16 in a pastoral, wellbeing, educational or youth setting.
• Can develop effective relationships with pupils, parents and staff.
• Understands child development, wellbeing needs and the barriers to learning.
• Can motivate learners, manage challenging behaviour and use restorative approaches.
• Has strong written and verbal communication skills.
• Is confident using ICT and able to maintain accurate data and reports.
• Shows empathy, patience, resilience and a commitment to equal opportunities.
• Is willing to register with the Education Workforce Council (if not already registered).
• Ability to develop systems, reports and impact data.
• Relevant qualifications (e.g., NVQ/QCF for Teaching Assistants).

Key Dates

• Closing Date: Friday 24th April 2026 at 12.00 p.m.
• Shortlisting: Monday 27th April 2026
• Interviews: Friday 1st May 2026
• Start Date: ASAP