Pastoral Officer

Pastoral Support Officer

E-ACT Crest Academy Every student a leader

E-ACT Crest Academy is an inclusive and inspiring academy offering an incredible learning environment. Dedicated to ensuring every student achieves, regardless of their starting point.

Make a difference:

Want to make a difference to young people? Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence?

We are seeking a dedicated Pastoral Support Officer to play a key role in promoting student wellbeing, attendance, behaviour and safeguarding. This is an exciting opportunity to make a meaningful difference every day within a supportive and inclusive academy community.

Key Responsibilities

• Provide pastoral support and guidance to students, helping them overcome barriers to learning
• Monitor and promote positive behaviour, attendance and punctuality
• Work closely with families, external agencies and academy staff to support student wellbeing
• Support safeguarding processes and follow academy policies and procedures
• Contribute to intervention strategies that improve student engagement, achievement and outcomes

Pay Range

NJC 16-25 Inner London. £31,916.39 - £37,320.85. FTE £34,518 - £40,363. 37 hours per week, 41 weeks per year.

Qualifications and Skills

• GCSE English and Maths (or equivalent) at Grade C/4 or above.
• Experience working with children or young people in an educational or support setting.
• Strong communication and relationship-building skills.
• Ability to manage challenging situations calmly and professionally.
• Knowledge of safeguarding, child protection and student wellbeing practices

Early Applications Encouraged: In the event of receiving an exceptionally high number of applications, we may commence the interview process and close the vacancy earlier than the stated closing date. We therefore recommend submitting your application at the earliest opportunity.

Benefits

Financial and Lifestyle: We offer a strong financial package including access to defined benefit pension schemes (LGPS or TPS), life cover at three times pensionable pay, and 31 days of annual leave for year-round employees. Staff can also benefit from the Cycle to Work scheme, promoting healthy and sustainable commuting.

Professional Growth and Development: We invest heavily in staff development through tailored INSET days and high-quality CPD opportunities. Teaching staff benefit from automatic TLR progression, a structured 9-point pay scale (M1 to UPS3), and full TLR payments for part-time colleagues fulfilling full responsibilities.

Culture and Wellbeing: Our people-first culture values every colleague. We support wellbeing through the Wisdom app and a free Employee Assistance Programme offering counselling and financial advice. Collaboration is at the heart of our Trust, encouraging shared learning and collective success.

E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

E-ACT is also committed to promoting equality, challenging discrimination and developing community cohesion. We welcome applications from all sections of the community.