Pastoral Care Officer to ReSTORE programme
Posted 4 hours 6 minutes ago by NHS
We are looking for Pastoral and Administrative support officer to provides vital pastoral, administrative and supportive role within the ReSTORE programme, a nationally recognised initiative supporting refugee nurses, midwives and Allied Health Professionals into employment and professional registration. The postholder will work closely with participants to deliver a trauma-informed, holistic support experience, including wellbeing check-ins, guidance on job searching and applications, and assistance with NMC and HCPC processes. The role also involves managing programme administration, maintaining accurate records, coordinating teaching sessions and events, and engaging with stakeholders, volunteers and employers. Acting as an ambassador for ReSTORE, the postholder will contribute to participant engagement, communication and successful employment outcomes, helping individuals transition confidently into the UK healthcare workforce.
Main duties of the jobProvide regular wellbeing check-ins for ReSTORE participants, acting as a supportive and consistent point of contact
Build positive and trusting relationships with participants to support engagement, confidence, and progression within the programme
Identify any wellbeing or support needs and discuss these with the Programme Lead to agree appropriate actions, ensuring a safe and coordinated approach
Support the Programme Lead in delivering a trauma-informed and person-centred programme, recognising the needs of participants
Maintain accurate participant records, attendance logs, and basic data systems
Provide administrative support including managing emails, updating timetables, and organising programme documentation
Assist the Programme Lead with the day-to-day delivery of the programme, including preparing and supporting teaching sessions and activities
Support participants with basic employment and registration tasks (e.g. job searches, applications, NMC/HCPC documentation) under the guidance of the Programme Lead
Help organise and support teaching sessions, meetings, and participant activities
Assist with delivery of events (e.g. inductions, wellbeing sessions, celebrations)
Support communication and engagement activities, helping to maintain regular contact with participants and promote programme activities
About usPrimary Care Doncaster (PCD) Ltd is developing a wide range of services to support general practice across the city and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the city.
At PCD and within the GP practices and Networks, we believe in the power of collaboration and the creativity that thrives when people work together in person. Each Network has a range of offices and work locations designed to foster innovation, teamwork, and a vibrant work culture where you can grow your career and make a real impact.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year.
PCD are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job responsibilitiesProvide regular wellbeing check-ins for ReSTORE participants, acting as a supportive and consistent point of contact
Build positive and trusting relationships with participants to support engagement, confidence, and progression within the programme
Identify any wellbeing or support needs and discuss these with the Programme Lead to agree appropriate actions, ensuring a safe and coordinated approach
Support the Programme Lead in delivering a trauma-informed and person-centred programme, recognising the needs of participants
Maintain accurate participant records, attendance logs, and basic data systems
Provide administrative support including managing emails, updating timetables, and organising programme documentation
Assist the Programme Lead with the day-to-day delivery of the programme, including preparing and supporting teaching sessions and activities
Support participants with basic employment and registration tasks (e.g. job searches, applications, NMC/HCPC documentation) under the guidance of the Programme Lead
Help organise and support teaching sessions, meetings, and participant activities
Assist with delivery of events (e.g. inductions, wellbeing sessions, celebrations)
Support communication and engagement activities, helping to maintain regular contact with participants and promote programme activities
Person Specification Qualifications/Knowledge- Evidence of continuous professional development
- Experience working with vulnerable people
- Experience working with the NHS workforce
- Experience working with people from overseas
- Experience presenting and informal/formal teaching
- Safeguarding experience
- Ability to communicate effectively
- Proficiency in Microsoft Teams, Excel, Word, Forms and Powerpoint.
- Interpersonal skills
- Self-Initiative
- Accepts responsibility and accountability
- Recognises the limits of own authority within the role
- Seeks support appropriately
- Open mindedness
- Self awareness
- Empathy, kindness and compassion
- Desire to motivate and encourage
- Full driving licence
- Ability to travel across South Yorkshire
- Flexible with working hours
- Committed to valuing diversity and promoting equality and inclusivity in all aspects of business in line with current equalities legislation
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.