Passionate Account Manager Volunteers - Drive Impact with SkilledUp Life
Posted 4 days 16 hours ago by SkilledUp Life Ltd
About Us
SkilledUp Life is transforming how early-stage tech startups access talent by connecting them with skilled volunteers from around the globe. Our platform helps startups accelerate growth without the burden of high hiring costs, while offering volunteers real-world experience to boost their careers, portfolios and confidence. Join us in shaping the future of the global startup ecosystem.
Volunteer Opportunity Description
Are you a people-first problem solver with a passion for building relationships? SkilledUp Life is looking for dynamic Account Manager Volunteers to champion our startup customers' success. You will become the trusted face of SkilledUp Life, helping founders and teams get the most value from our platform while building lasting connections.
This is your chance to gain hands-on account management experience in a fast-growing global tech startup environment, all while making a real difference to the startups shaping tomorrow.
Key Responsibilities
- Serve as the primary point of contact for a portfolio of startup customers.
- Build strong, trust-based relationships and act as their go-to partner.
- Understand and anticipate customer needs, resolving issues proactively.
- Educate and guide customers to maximize the value of SkilledUp Life's services.
- Spot and recommend opportunities for upselling and cross-selling.
- Monitor account performance, customer satisfaction, and retention.
- Collaborate with internal teams to ensure seamless delivery of services.
- Exceptional communicator with a natural ability to build rapport.
- Highly organised, adaptable, and a problem-solver at heart.
- Eager to learn the art of customer success and relationship management.
- Previous experience in account management, sales, or customer success is a bonus, but not essential.
- Passionate about startups, tech innovation, and helping businesses grow.
- Thrives in a remote-first, fast-paced environment.
What You'll Gain
- First-hand account management experience in a thriving startup ecosystem.
- Real exposure to early-stage tech startups, founders, and their challenges.
- Opportunities to enhance client relationship, engagement, and negotiation skills.
- A SkilledUp Life reference and endorsement upon successful completion.
- A chance to impact the success of startups while building your own career story.
Upon the satisfactory completion of the Volunteer Term, we will:
- Provide a testimonial against your profile on SkilledUp Life.
- Allow you to add the SkilledUp Life Company Name to your LinkedIn profile.
- Issue a Letter of Recommendation.
Disclaimer
This is a voluntary position, i.e. there is no direct financial compensation, a promise of future paid work or any taxable benefit in kind.
It is illegal to copy, scrape or download data and information from SkilledUp Life including Volunteer Profiles, Opportunities and Company Profiles without explicit written permission.
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