Passenger Host: Customer Care & Free Travel

Govia Thameslink Railway is seeking a Passenger Host who will provide high levels of information to customers and help ensure safety and wellbeing on the network. The role focuses on revenue protection, customer service and security across stations and trains.

Passengers hosts perform ticket examinations and work alongside security personnel to safeguard passengers and revenue, typically on a shift basis including weekends, with local residence and transport required to start shifts reliably.