Parts Advisor

Posted 17 days ago by Internetwork Expert

Permanent
Not Specified
Other
England, United Kingdom
Job Description
Responsibilities
  • Order Prep Pre-pick workshop parts, pick customer orders, and check stock availability per enquiry.
  • Sales & Customer Service Handle inbound/outbound calls and walk-ins; build relationships via product knowledge and strong first impressions.
  • Stock Control Replenish consumables/service parts regularly for quick service to workshop, departments, and trade/retail clients.
  • Process warranty claims (parts-related) and complete admin (customer records, invoicing) promptly and accurately.
  • Basic level in Microsoft Word and Excel.
  • Experienced in warehouse operations (preferred).
  • Possession of a forklift license is highly desirable.
  • Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
  • Demonstrates professional phone etiquette and effectively manages email inquiries.
  • Detail-oriented, diligent, positive, a strong team player, and highly reliable.