Parts Advisor

Our client, a prestigious and award-winning franchise-approved car dealership in Cheltenham, is seeking an experienced Parts Advisor to join their dynamic Parts Department. This is an excellent opportunity for a motivated professional with recent automotive parts experience to advance their career within a reputable dealership environment.

Parts Advisor Benefits:

• Competitive starting salary in the region of £30,250 per annum, negotiable based on experience
• Uncapped overachievement bonus scheme and overtime opportunities
• 32 days annual holiday including bank holidays
• Full in-house and manufacturer training programmes
• Modern, state-of-the-art dealership facilities
• Workplace pension scheme
• Comprehensive health and well-being benefits, life assurance, staff purchase discounts, and participation in inter-company events and awards
• Working hours: 40 hours per week on a rotational early/late shift system, with scheduled Saturday mornings on a rota

Duties as a Parts Advisor:

• Providing excellent customer service to trade and retail customers regarding parts enquiries
• Identifying, picking, and dispatching parts accurately and efficiently
• Managing parts stock control to ensure availability and minimise excess
• Supplying parts to vehicle technicians within the workshop
• Covering delivery runs in the absence of the Parts Delivery Driver
• Maintaining accurate records and updating the electronic parts catalogue system
• Collaborating closely with the Parts Manager and wider team to deliver high standards of service

Parts Advisor Requirements:

• Typically, 2-3 years recent experience working within a franchise-approved dealership or motor factor environment
• Strong IT literacy, particularly with electronic parts catalogue systems (experience with Kerridge/ADP system is advantageous but not essential)
• Hold a valid UK driving licence with minimal points
• Excellent customer service and sales skills, with a friendly, professional telephone manner
• Knowledge of parts stock control and order processing
• Reside within a reasonable commute to Cheltenham or nearby

If you have the relevant experience and are eager to join a successful dealership offering genuine career development, we want to hear from you.