Parts Advisor - Outskirts of Southampton

The Role:

Silcom Recruitment are on the hunt for an experienced Parts Advisor to join a main dealership client of ours located on the outskirts of Southampton. This offers an excellent opportunity to join a well-established motor dealer group.

Previous experience within the motor trade and in a Parts Advisor role is essential.

Responsibilities & Requirements of a Parts Advisor:

• Provide excellent customer service by assisting customers in identifying and ordering the correct parts for their vehicles.
• Maintain accurate inventory records of parts stock, ensuring availability for customer needs.
• Process orders efficiently, including locating parts, pricing, and arranging delivery or pickup.
• Collaborate with other departments such as service, sales, and finance to ensure seamless operations.
• Monitor and reorder stock as necessary to maintain optimal inventory levels.
• Assist in maintaining a clean and organised parts department for efficient workflow.
• Provide technical assistance to customers when needed, such as explaining installation procedures or troubleshooting part-related issues.

Package:

• Basic Salary: £27,000 + £30,000 Depending on experience
• Hours: Monday to Friday 7:30am - 5:00pm or 8:30am - 6:00pm
• (1-in-2) Saturdays 8:00am - 1:00pm
• 24 Days Holiday plus Bank Holidays