Participant Engagement Specialist

A leading employment support organization in Birmingham is seeking a Contact Centre Advisor. This role is crucial as the first point of contact for participants, promoting the Restart Programme and engaging with participants to gather relevant information. The ideal candidate will excel in communication and relationship-building. The position offers a salary of £26,227.50 per annum along with a comprehensive benefits package including private medical insurance and generous annual leave. A full-time commitment of 37.5 hours per week with a focus on customer service excellence is expected.