Part-Time Style & Customer Experience Associate

Sales Associate (24 Hours) - Birmingham Fort

Bring Your Energy. Build Your Confidence. Shape Exceptional Experiences.

What if your next role wasn't just a job, but a place where your personality is your superpower?

At Moss, we don't just hire for experience, we hire forSpirit. Whether you've never worked in retail before or you're a seasoned pro, what matters most is your energy, your curiosity, and your drive to connect with people.

Why This Role Is Different

This isn't about folding clothes or standing behind a till.

This is about:

Helping someone feel incredible in what they wear

Turning everyday interactions into memorable moments

Building confidence-both yours and your customers'

We call itthe Moss Way, where Spirit, meaningful connections, and expertise come together to create something exceptional.

What You'll Be Doing

You'll be at the heart of the store experience:

Creating standout customer moments- welcoming, advising, styling, and building genuine connections

Driving results naturally- through great service that feels effortless, not pushy

Keeping the store sharp and inspiring- from visual displays to product availability

Being part of a team that has your back- supportive, positive, and full of energy

Learning constantly- from product knowledge to styling to commercial awareness

Who This Is Perfect For

If you've never worked in retail:

You'll thrive here if you:

Love talking to people and making them feel comfortable

Bring positive energy and a willingness to learn

Want a role where you can grow confidence fast

No experience? No problem. We'll teach you everything, skills can be trained, attitude can't.

If you have retail experience:

You'll love this role if you:

Want more than just transactions-you want impact

Take pride in delivering exceptional service

Enjoy hitting targetsbecauseyou've created great experiences

Are ready to grow within a brand that recognises and rewards you

What You Bring

A natural ability to connect and start conversations

A passion for helping people look and feel their best

Curiosity about style, trends, and how to deliver great results

A team-first mindset with a positive, can-do attitude

What You'll Get

Competitive salary + performance incentives

Real career progression opportunities

Ongoing training and development

A culture that celebrates individuality and energy

Recognition for your contribution-not just your results

Why Moss?

Because here, you're not just part of a store-you're part of a culture.

A place where:

Personality is valued as much as performance

Growth is encouraged, not limited

Every day is a chance to create something meaningful

As outlined in the role profile, Moss is built on Spirit, strong values, and behaviours that put customers and people first and that's exactly what makes this role so rewarding.

Ready to Bring Your Spirit?

If you're looking for a role where you canlearn, grow, and genuinely enjoy what you do every day, this is it.

Apply now and start building something exceptional.