Part-Time Service Desk Lead - Calm, Structured Oversight

A technology services company in Leeds is seeking a part-time Service Desk Manager for 1 day per week. This operational role requires overseeing service desk activities, handling client escalations, and ensuring smooth operations. Ideal candidates will have strong organizational skills, experience in customer-facing roles, and the ability to manage competing priorities effectively. If you're calm under pressure and can maintain clear communication, we'd love to hear from you.