Part-Time Healthcare Receptionist - Patient Concierge

Ladygate Lane Surgery is seeking an experienced patient coordinator/receptionist to join our busy GP practice on a part-time basis, 15 hours per week. You will be the first point of contact for patients, handling calls, emails, appointments, and prescription requests with professionalism and empathy.

You will work closely with clinicians and the practice team, maintain confidential records, use IT systems such as EMIS Web, and help deliver excellent customer service in a supportive primary care