Parcel Locker Adoption & Success Lead

A leading technology firm in the UK is seeking a Customer Success Manager for Parcel Lockers. This role involves guiding hosts, enhancing product adoption, and building long-term relationships. Ideal candidates are positive, tech-savvy, and passionate about customer service. Responsibilities include onboarding support, training, and monitoring performance metrics to ensure client retention and satisfaction. Knowledge of CRM tools and data analysis is essential for maximizing customer lifetime value.