Paraplanner - Lead Case Ownership & Technical Insight

Paraplanner

Department: Client Services

Employment Type: Full Time

Location: Winchester

Reporting To: Catherine Wilson

Description

We are looking for an experienced Paraplanner to support our Financial Planning team in delivering high-quality advice and client outcomes.

You will work within a cross-functional "Pod" alongside Financial Planners and Client Support Executives, taking ownership of cases, providing technical insight, and ensuring recommendations are accurate, compliant, and client-focused.

This role suits a paraplanner who wants real responsibility, a varied caseload, and the opportunity to deepen technical expertise within a well structured advice environment.

Key Responsibilities Case Ownership

• Prepare detailed, compliant suitability reports tailored to individual client needs.
• Take full ownership of cases from start to finish, ensuring accuracy and alignment with client objectives.
• Manage complex workloads independently, prioritising tasks to meet deadlines.

Adviser Collaboration

• Work closely with advisers to understand client goals and develop strategies.
• Proactively gather outstanding information and documentation.
• Contribute to technical discussions and best practice initiatives.

Technical Expertise

• Research and analyse financial products, investments, pensions, and tax planning opportunities.
• Prepare technical illustrations, projections, and recommendations.
• Maintain up to date knowledge of legislation, FCA guidance, and market trends.

Client Interaction

• Respond to client queries and clarify technical details post meeting.
• Attend client meetings when required to support advisers and explain recommendations.

Compliance & Quality

• Ensure all work meets FCA standards and internal compliance requirements.
• Review and sign off reports prepared by junior team members, providing feedback.
• Keep documentation audit ready and support compliance process improvements.

Process & Template Management

• Update templates and tools in line with regulatory or product changes.
• Suggest workflow improvements to enhance efficiency and consistency.

Leadership & Development

• Mentor and coach junior paraplanners, providing technical guidance and training.
• Where applicable, manage team performance and development.
• Promote collaboration and continuous professional development within the team.

Additional Responsibilities

• Work with compliance, operations, and investment teams to streamline advice processes.
• Support audits and maintain risk awareness.
• Champion effective use of financial planning software and data tools.

Skills, Knowledge and Expertise

• Proven paraplanning experience is essential
• Level 4 Diploma in Financial Planning (CII) or equivalent, or working towards it
• Typically 1 to 3 years' paraplanning experience, or 5+ years' relevant experience if not yet qualified

Technical Expertise

• Strong knowledge of retail investments, pensions, savings, and protection products
• Solid understanding of suitability report requirements, structure, and regulatory expectations
• Experience producing suitability reports, completing cashflow modelling, and conducting technical research

Communication and Collaboration

• Clear and effective written and verbal communication skills
• Confident dealing with stakeholders at all levels
• Collaborative approach, with the ability to build relationships across internal teams and external partners

Systems and Tools

• Proficient in Microsoft Office
• Willingness to develop expertise in internal systems, including Enable, Fusion, and Wealth Platform

Personal Attributes

• Well organised, with strong attention to detail
• Able to manage workload and prioritise effectively
• Positive and adaptable, with a mindset open to change
• Aligned to company values and culture, with a focus on continuous improvement

The base

You'll be based at our Winchester office, a well positioned regional location that supports close collaboration and high quality client delivery. Set within a historic and well regarded city, the office benefits from a relaxed environment while remaining well connected, with easy access to local amenities.

The workspace is modern and fully equipped to support your day to day work, providing a professional and comfortable setting that enables focus and efficiency.

We support a balanced approach to work and foster a culture where colleagues feel supported, connected, and able to perform at their best.