Paralegal, Debt Recovery

Morton Fraser MacRoberts (MFMac) is a leading independent Scottish law firm, known for combining deep legal expertise with clear, practical advice that helps clients achieve their objectives. With more than 480 people across its Edinburgh and Glasgow offices, including 72 partners, the firm provides a full range of legal services to businesses, public sector organisations, charities, individuals and families.

MFMac works with clients across the private, public and third sectors, supporting some of the UK's most recognisable organisations and institutions. Its client base includes the UK and Scottish Governments, Breedon Group plc, CALA Homes, Diageo, HSBC plc, the Ministry of Defence, NHS Scotland, Schuh, Skyscanner and SSE plc. Through its sector knowledge, collaborative approach and commercial focus, the firm delivers practical solutions to complex legal challenges.

Summary of Role

To coordinate the administration and legal processes associated with unsecured/secured debt recovery (personal loans, credit cards, rent arrears).

Key Tasks

• Meet and correspond with clients, including drafting individual letters for non-standard cases.
• Attend to the court process: draft writs, complete forms to serve on the debtor, liaise with local agents to attend a hearing etc.
• Coordinate the court process up to the court issuing decree ensuring timescales are met and all relevant documentation is complete.
• Correspond with client and debtor throughout the recovery process.
• Update the case plan database system to record process.
• Carry out diligence for the client, which may include: liaising with debtor to agree payment, instructing arrestment and inhibition, coordinating eviction process or declaring bankruptcy.
• Ensure documents are scanned and all administration is done efficiently.
• Prepare monthly and quarterly reports as required.

Qualifications and Experience

• You will have relevant debt recovery experience, preferably within a legal environment or within a debt recovery agency.
• Paralegal qualification in either Debt Recovery Practice or Civil Court Practice.
• IT and database skills.

Person Specification

• You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon.
• You enjoy working within a team and autonomously on your own initiative.
• You are personable and good at building and developing client relationships.
• You are confident and you have a strong belief in yourself and your own ability.
• You are committed to providing a good client experience and willing to put in extra time and effort when required