PA to Senior Management Apprenticeship

Main duties of the job

The postholder supports senior leadership by delivering comprehensive administrative, secretarial, and organisational assistance. This includes managing complex diaries, coordinating meetings, preparing documentation, and facilitating communication across internal and external stakeholders. The postholder will also work closely with the Office Manager/PA to Managing Director & Director of Operations on divisional processes such as recruitment, rostering and payroll administration.

Detailed job description and main responsibilities

For further information please refer to the Job Description & Person Specification.

• Organise and maintain up-to-date complex diaries for the Divisional Nurse Director, Deputy Directors of Operation and Head of Commercial Finance where required, including organising meetings.
• Assist in the collection, preparation and distribution of agenda and minutes of meetings. Organise meeting documentation and attend meetings on behalf of the Management to take minutes and to type the minutes of these meetings as requested.
• Type all minutes, agendas and documents using Windows packages.
• Act as a point of contact for users of the service, dealing confidently and appropriately with enquiries, referring to the managers or keeping them informed as appropriate.
• Make travel arrangements on behalf of the Managers in accordance with Trust policies.
• Support managers to raise invoices, orders and ensure approvals are up to date as directed. Assist with any queries and ensure invoices in workflows are regularly actioned.

Person specification Education/Qualifications

• Educated to GCSE level or equivalent
• Excellent standard of written and spoken English
• Educated to A-level or equivalent
• Track record of continuous professional development

Experience

• Experience within an Administrative/Personal Assistant role
• Demonstrable experience of working with senior management teams
• Experience of minute taking
• Experience of diary coordination across large teams
• Experience of working within health service sector

Skills/Abilities/Knowledge

• Excellent communication skills, both written and oral
• Highly developed literacy and numeracy skills
• Computer literacy in the use of Microsoft Outlook, Teams, SharePoint, Word, PowerPoint and Excel.
• Ability to produce accurate and consistent work with attention paid to detail.
• Commitment to high levels of customer service
• Knowledge of working within a similar hospital environment.

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.