Overnight Room Service Attendant
Posted 8 days 15 hours ago by Belfry
Permanent
Full Time
Other
West Midlands, Sutton Coldfield, United Kingdom, B72 1
Job Description
About the role 
The role requires working weekends and night shifts from 11pm - 7:30am.
Responsibilities include:
- All duties of a bartender and room service attendant
- Welcoming guests in a polite and friendly manner
- Delivering a great experience from beginning to end
- Confidently talking about menus, offering upsells and enthusiastically engaging guests
- Taking orders from guests and ensuring their needs are met
- Processing orders and payments for rooms across the resort
- Maintaining cleaning and good hygiene practices
Previous experience in a busy bar or restaurant would be preferred, but training will be provided for new starters.
We seek a candidate who
- Enjoys engaging in conversation about our products and restaurant
- Is natural in selling
- Is outgoing and enthusiastic
- Has a can do attitude and is proactive
Hourly rate: £12.71 base plus £0.70 expected gratuities, with additional pay for late night hours (12am - 6am). Target earning potential: £13.41 per hour.
Benefits- Learning & Development: on the job coaching, mentoring, in house training, and access to the online learning platform.
- Wellness: discounted gym memberships, wellness programmes, mental health support, counselling, life assurance, 24 hour GP services, health cash plans, menopause support, Wagestream financial wellness tools, Cycle2Work scheme.
- Recognition: annual awards, long service recognition, extra holidays, and discounts at resort facilities.
- Transport and meals: free parking, subsidised taxi service, free meals during shifts.