Overnight Room Service Attendant

Posted 8 days 15 hours ago by Belfry

Permanent
Full Time
Other
West Midlands, Sutton Coldfield, United Kingdom, B72 1
Job Description
About the role

The role requires working weekends and night shifts from 11pm - 7:30am.

Responsibilities include:

  • All duties of a bartender and room service attendant
  • Welcoming guests in a polite and friendly manner
  • Delivering a great experience from beginning to end
  • Confidently talking about menus, offering upsells and enthusiastically engaging guests
  • Taking orders from guests and ensuring their needs are met
  • Processing orders and payments for rooms across the resort
  • Maintaining cleaning and good hygiene practices
About you

Previous experience in a busy bar or restaurant would be preferred, but training will be provided for new starters.

We seek a candidate who

  • Enjoys engaging in conversation about our products and restaurant
  • Is natural in selling
  • Is outgoing and enthusiastic
  • Has a can do attitude and is proactive
Salary and Hours

Hourly rate: £12.71 base plus £0.70 expected gratuities, with additional pay for late night hours (12am - 6am). Target earning potential: £13.41 per hour.

Benefits
  • Learning & Development: on the job coaching, mentoring, in house training, and access to the online learning platform.
  • Wellness: discounted gym memberships, wellness programmes, mental health support, counselling, life assurance, 24 hour GP services, health cash plans, menopause support, Wagestream financial wellness tools, Cycle2Work scheme.
  • Recognition: annual awards, long service recognition, extra holidays, and discounts at resort facilities.
  • Transport and meals: free parking, subsidised taxi service, free meals during shifts.