Overnight Guest Concierge & Security Lead

Brightstar Hospitality Management is seeking a Night Porter to be the reassuring overnight presence at their Birmingham-area hotel. You will manage late check-ins, conduct security rounds, and assist guests with requests, ensuring a smooth, safe, and welcoming night experience.

As Night Porter, you will work to uphold Brightstar's values-putting guests first, acting with integrity, and maintaining high standards while supporting both guests and day staff during out-of-hours operations.