Outpatients Receptionist

Outpatients Receptionist - Oaklands Hospital, Salford

Full Time - 37.5 hours per week.

Responsibilities

• Serve as the first point of contact in Outpatients for patients, staff and visitors, ensuring a positive experience.
• Undertake outpatient charge collection.
• Update and maintain accurate patient information using the Electronic Patient Record System.
• Welcome consultants, patients and relatives/visitors into Outpatients, ensuring that security measures are adhered to.
• Provide administrative tasks to support the clinical team.
• Answer Outpatient Reception telephone enquiries promptly, efficiently and politely, resolving local issues and referring to other departments as appropriate.
• Maintain a presentable reception desk and waiting areas.
• Observe and maintain confidentiality of patient records and staff information.

Benefits

• Private Medical Cover with the option to add partner and dependants.
• Discounted Bupa Dental Insurance.
• Life Assurance (Death in Service) x3 base salary.
• Private Pension with Ramsay matching up to 5% after qualifying period.
• Employee Assistance Programme.
• 25 days annual leave plus bank holidays; option to buy/sell additional days.
• Flexible shift patterns where possible.
• Family friendly policies including enhanced parental leave.
• Volunteer leave to support causes.
• Training and Development via Ramsay Academy.
• Colleague recognition programme.
• Access to benefits platform with discounts.
• Cycle2Work scheme.
• Subsidised staff restaurant where possible.
• Free parking on site where possible.

Requirements

• Background check and DBS checks performed.

Equality & Diversity

We are committed to equality of opportunity for all.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk.