Outpatients Booking Officer

We have opportunities for customer focused individuals who want to work in a friendly and supportive environment as part of our outpatient booking team at East Surrey Hospital in Redhill.

The role involves undertaking a variety of tasks relating to managing Cancer outpatient referrals and Cancer appointments including answering incoming calls and liaising with patients and stakeholders.

Outpatient Booking Officers help fully utilise clinics and ensure that patients are booked in accordance within Cancer Waiting Times.

The successful candidate will need to demonstrate diplomacy and empathy and be comfortable working in a busy office environment whilst maintaining accuracy.

We welcome applications from people who would like to join our fantastic booking team and work for one of the region's top performing hospitals.

Please note the shift pattern is applied as below:

• Week 1: 07:45-15:45 (Monday - Friday)
• Week 2: 11:00-19:00 (Monday - Friday)
• Week 3: 07:45-15:45 (Monday - Saturday (rotational day off in the week
• Week 4: 11:00-19:00 (Monday - Friday)

Person Specification Criteria

• Evidence of a good standard of written English appropriate to the role
• A complete and accurate application
• Suitability for role evidenced in supporting statement
• Evidence of essential experience for role
• Meet the essential education/qualifications required for the role
• Hold the necessary mandatory professional/clinical registration
• Evidence of the Trust values and behaviours
• Evidence of any other essential criteria outlined in the person specification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,760 to £27,476 a yearplus high cost allowance