OTSM Trainer - Security-cleared

The Project Trainer Specialist will design, deliver, and evaluate the OTSM training suite for a user base (5000+ across virtual and on premise locations). This training will range from simple documentation support to in-person sessions depending on the need of each team.

Key Duties & Responsibilities

• Conduct Needs Analysis: Consult with objective managers and stakeholders to identify critical training gaps caused by new processes or software.
• Design Curriculum: Build comprehensive training frameworks, lesson plans, user guides, and digital learning assets tailored to diverse business audiences.
• Deliver Training: Facilitate engaging instructor-led workshops, webinars, and hands-on system simulations across multiple business functions.
• Support System Rollouts: Provide dedicated, high-touch training support during critical go-live windows to accelerate user adoption.
• Evaluate Effectiveness: Measure training success using post-course assessments and feedback surveys to refine materials continuously.
• Maintain Documentation: Update user manuals, knowledge base articles, and video libraries as project scopes and features evolve.
• Administer LMS: Upload, track, and report on project-specific training completion metrics within the Learning Management System.

Requirements

• Degree in Education, HR, Business Administration, or equivalent practical experience.
• Minimum 3-5 years of experience delivering training explicitly linked to major business projects.
• Deep familiarity with OTSM tool.
• Excellent presentation, classroom management, and cross-functional communication skills.
• Exceptional adaptability to changing project timelines and a patient, user-focused mindset.

Desirable

• Certified Professional in Talent Development (CPTD) or TAP accreditation.
• Prior experience supporting OTSM rollouts.
• Proficiency with training tools used by client
• Strong understanding of client standard methodologies and processes.
• High level of self-motivation with the ability to translate technical jargon into simple concepts.

If you feel you have the skills and experience needed for this role; please do apply now.

By applying for this job and submitting your CV to Parker Shaw, you acknowledge and give permission for us to pass it to an associate company for resourcing purposes. We outsource some of our resourcing calls to a trusted third-party company and they may call you to discuss this opportunity with you. They will then report back to us with the outcome of their conversation with you, where upon we will decide whether to submit your CV to the end client. Please be assured that the third-party company do not store or control any of your data, this is all done by ourselves (Parker Shaw).