Order Management Team Leader: Lead & Elevate Cross-Brand Ops

DFS Group in Doncaster is seeking an Order Management Team Leader to guide a specialist team handling financial transactions, customer balances, and refunds while enforcing standard policies. You will oversee group IFC settlements, month-end close, and KPI/SLA tracking across brands, driving accountability and continuous improvement.

You'll lead training and development, coordinate resources, and act as a primary liaison for Finance, Financial Services, and Audit to ensure consistent service