Operations Team Lead: Scale Reliable Production

Complexio is seeking an Operations Team Lead to own and scale production across live customer-facing systems. You will drive reliability, observability, and continuous improvement, shaping processes, leading incidents, and building a high-performing team.

This hands-on role requires deep SRE/DevOps expertise, leadership, and a calm, clear communicator in a fast-paced environment. You will be responsible for incident lifecycle management, defining runbooks, and implementing systemic fixes that