Operations Team Lead: Scale Reliability & Incident Mastery

Posted 3 hours 17 minutes ago by Complexio

Permanent

Full Time

Other

Lancashire, Stockport, United Kingdom, SK4 3

Job Description

Complexio is seeking an Operations Team Lead to own production across all live customer-facing systems. This hands-on role aims to build a scalable, reliable platform and move from reactive firefighting to proactive reliability engineering.

You will lead the Operations team, set standards, manage incidents, on-call rotations, and drive observability improvements. A strong SRE/DevOps background and calm, clear communication are essential.