Operations Scheduler
Posted 2 days 3 hours ago by Beauparc
Permanent
Full Time
Other
Cork, Ireland
Job Description
About the Role 
At Panda, Ireland's largest waste management business, we invite you to join our team and build a career that champions environmental excellence while balancing tradition with innovation. You'll be part of a supportive, close-knit team that values strong working relationships and looks out for one another.
We are committed to leading the way in waste management and recycling solutions across Ireland. By embracing innovation and sustainable practices, we work together to protect the environment and create a greener future for generations to come.
Reporting Structure- Reports to: Line Manager
- Responsible for: Coordinating the timely collection, transport, and disposal of waste to ensure efficient operations and high levels of customer satisfaction
- Liaison with: All departments
- Plan, assign, and adjust daily waste collection routes to maximise efficiency
- Use route optimisation software to ensure the most effective routes, considering traffic, weather, and collection schedules
- Create and manage collection schedules for residential and commercial customers
- Ensure all regular and special service requests are scheduled accurately
- Adjust schedules to manage holidays, breakdowns, or emergency situations
- Maintain ongoing communication with drivers to ensure timely collections
- Provide clear instructions on routes, customer requirements, and potential hazards
- Manage real-time updates and changes to schedules
- Act as a key point of contact for customer queries and service issues
- Resolve complaints, missed collections, and service requests in coordination with field teams
- Inform customers of delays, route changes, or rescheduled services
- Monitor vehicle locations using GPS and tracking systems
- Track driver performance, fuel usage, and route compliance
- Respond quickly to breakdowns, missed pickups, accidents, or traffic delays
- Reassign resources or amend routes during emergencies or adverse weather
- Ensure operations comply with all relevant waste management and environmental regulations
- Promote and enforce safety standards and best practices
- Record and report incidents, accidents, or safety issues
- Maintain accurate records of routes, collections, fuel usage, maintenance, and driver hours
- Support internal reporting, invoicing, and compliance requirements
- Work closely with operations and maintenance teams to schedule repairs and servicing
- Ensure vehicles are roadworthy and properly equipped before dispatch
- Monitor vehicle loads to ensure weight limits are not exceeded
- Coordinate deliveries with transfer stations, landfills, and recycling facilities
- Work with sales and customer service teams to meet customer service commitments
- Liaise with recycling and hazardous waste teams to ensure correct handling of waste streams
- Operate dispatch systems, GPS tracking tools, and communication platforms
- Support drivers in using in cab technology and mobile applications
- Attend meetings as required
- Demonstrate commitment to Panda's values in all aspects of the role
- Act as a positive ambassador for the business
- I have received and read my Job Description and understand that it acts as a guide only to my duties and responsibilities and is not exhaustive; I agree to undertake any other duties deemed reasonable by the management.
- Competitive salary
- Permanent, full time position
- 20 days annual leave
- Opportunities for career progression within Panda
- Training and development support
Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)