Operations PMO Programme Manager

We're looking to recruit an Operations PMO Programme Manager (grade 020) to join our PMO team.

Role Purpose

• Work with key stakeholders to shape, develop and progress programmes of work to deliver the desired outcome.
• Plan and design 'outcome focused' programmes from disparate content and stakeholders that enable key projects/workstreams to be initiated and actively managed.
• The day to day management of key programmes through active risk and issue management, pro active stakeholder management and engagement.
• Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely corrective action.
• Delivery of key activities and key documentation associated with programme delivery in a professional services setting.
• Enabling programme sponsors to focus on setting direction, providing SME input, building advocacy and removing blockers.
• Operating within and assist in maturing the Change Minimum Standards.

Key Responsibilities

• Understanding the inflight and upcoming changes in key business area(s).
• Day to day management of the programme(s).
• Being the voice of business into the programme(s).
• Define the programme's governance framework (including following into portfolio governance).
• Ensuring underlying projects/workstreams are coordinated.
• Resolving risks and issues.
• Supporting individuals on the programme.
• Ensuring programme integrity and coherence, joining people together to resolve queries or obstacles.
• Monitoring programme's budget, monitoring expenditure etc.
• Help appoint additional staff into the programme and underlying projects / activities.
• Liaison with design authority / architecture teams / other IT teams / risk / dependent projects and product teams / suppliers.
• Ensuring outputs meet requirements within time, quality, cost constraints (and timely escalation of risks if not).
• Regular reporting to your sponsor and other governance forums.
• Effective stakeholder engagement (in liaison with sponsors).

Qualifications

• Excellent senior stakeholder management and engagement skills.
• Experience of leading large scale or complex programmes.
• Experience of Project and Programme Planning (incl. dependency and capacity management).
• Extensive experience of change delivery approaches (e.g. Waterfall, Agile).
• Experience of developing and embedding 'right sized' change delivery and governance (aligned to portfolio governance) to suit the project and stakeholder needs.
• Strong collaboration skills.
• Attention to detail, pragmatic - keep bigger picture in mind.
• A proactive approach - use own initiative to achieve timely successful outcomes.