Operations Manager Outbound (m/w/d)

Posted 5 hours 22 minutes ago by CEVA Logistics GmbH

Permanent
Full Time
Other
Niedersachsen, Meppen, Germany, 49716
Job Description

  • Leading and developing the outbound operations team
  • Ensuring the timely processing of customer orders and customer satisfaction
  • Strategic resource planning and optimal coordination of order volumes and staffing
  • Managing, monitoring, and optimizing work processes, as well as reviewing process quality
  • Ensuring compliance with contractual service levels and productivity targets
  • Initiating and implementing improvement projects
  • Analyzing and monitoring key performance indicators and supporting the team in implementing measures
  • Participating in the preparation and execution of internal and external audits and certifications