Operations Manager Nights

EV Cargo manages Supply Chains for the world's leading brands, powering the global economy through technology-enabled supply chain services.

THE ROLE: Operations Manager Nights

Operations Manager Nights: A vital role in the success story of our UK managed transport solution on behalf of our blue chip customer base. In this role you must demonstrate a relentless pursuit of profitable, customer centric and safe execution of our daily plan, managing a national team of transport professionals. High standards of professional operation and legal compliance are demanded and rewarded.

THE SALARY:

Benchmarked competitive package enhanced by depth of experience and qualifications.

BENEFITS:

With a genuine culture of reward and recognition, we want our colleagues to grow, develop and be part of our journey. We offer a benefits package that includes competitive salary, generous annual leave, employee recognition scheme, excellent pension scheme, life assurance and access to reward gateway.

SHIFT INFORMATION:

Monday to Friday - 8 hour shift night operation.

WHERE YOU WILL BE BASED:

You will be based at our National Operations Centre situated in Ashby de la Zouch (LE65 1JR).

WHAT WILL BE YOUR KEY RESPONSIBILITES?

• Manage a national team of operators to execute both our fleet Daily Plan and our 4PL daily plan throughout night shifts across 7 days per week.
• Using cutting edge technology capabilities monitor live execution progress across all own fleet and carrier partner resources.
• Ensure proactive management of plan execution non conformance to ensure successful delivery performance on behalf of our customers. Identify, fix and monitor.
• Ensure all drivers adhere to company policies, traffic regulations, and safety protocols.
• Provide management of all transport related issues to ensure maintenance issues recorded and actioned in advance of dayshift handover.
• Maintain accurate transport records including delivery logs, vehicle checks, and incident reports.
• Proactively manage driver issues including sickness and non attendance in order to protect customer service performance.
• Communicate with warehouse and customer service teams to ensure smooth handovers between shifts.
• Carry out route planning as required to address operational execution issues overnight to ensure customer service requirements are met.

WHAT ARE WE LOOKING FOR?

• Proven experience in road transport operations in UK across planning and execution.
• Clear evidence of people management skills in team environment across a large scale and complex operation.
• Experience in the FMCG sector demonstrating a clear understanding of the importance of achieving customer KPI performance.
• Good understanding of road transport regulations, health & safety standards, and driver compliance.
• Ability to work under pressure with experience of navigating high pressure adapt and overcome situations.
• Experience of working within set cost and revenue targets to manage daily execution needs.
• Excellent communication and interpersonal skills.

PREFFERRED QUALIFICATIONS?

• CPC (Certificate of Professional Competence) - an advantage.
• People management training and further vocational qualifications.
• Experience of latest technology including cutting edge TMS, vehicle tracking & in cab telematics/camera and communication systems.
• First Aid certification or Health & Safety training.