Operations Manager

Career Opportunities: Operations Manager (4429)

Requisition ID4429-Posted08/26/2026-Operations- Job Location (country) (1) - Job Location (region) (1)

Are you an experienced Manager or someone who would like to take the next step in their career and would be interested in an exciting opportunity to manage the operational teams for ourDublinBranch?

You willbe responsible forthe delivery of all freight operations with particular attention and full autonomy on workflow,tasksand data integrity to support the Branch Performance Metrics. A keen focus on driving both operational excellence and quality will be the underlying driver to success.

Essential duties and responsibilities:

• Ensure smooth running of operations through the effective management of the team.
• Ensure effective and efficient use ofCargoWise.
• Ensure compliance with regulations byremainingup to dateon freightforwardingand customs regulations.
• Lead OIA Global Aviation Security & GDP Accreditation.
• Be aware of potential customers and look for opportunities to develop the business.
• Maintain awareness of forwarding andlogisticsmarkets - including potential new investments, keycustomersand competition.
• Maintain& developexisting business relationships.
• Ensure effective negotiation onpricestomaximizeprofitability
• Provide effective and constant communications with customers.
• Be proactive when faced with problems.
• Ensure team activities reflect yourhigh levelof customer service.
• Maintain strong financial disciplines, ensuring that the teamunderstandandcomply.
• Work in line with finance requirements,including the month-end procedures.
• Liaise/support with the Finance department on CODs, ageddebtand query escalation.
• Be responsible forthe overall performance of the Operations Team.
• Coach, develop and motivate the team on operational tasks, ensuring they have the knowledge to complete their duties.

What we need from you:

• Previousexperience working in a supervisory capacity within freight forwarding is essential
• Demonstrate the ability to build effective relationships internally and externally with suppliers, customers,agentsand colleagues
• Manage and motivate staff effectively whilstensuring operational excellence and outstanding service delivery at all times
• Display admiral leadership qualities anddemonstratea strong teamwork ethic
• Eligibility to work in the country in which you will be employed is essential

What we can offer you:

• Training and development
• Friendly,funand relaxed culture
• Access to OIA University 1000's of courses for personal and professional development
• Milestone recognition and participation various employee recognition competitions