Operations Manager

Posted 2 hours 5 minutes ago by Sonas Nursing Homes

Permanent
Full Time
Administration Jobs
Waterford, Ireland
Job Description
Opening Summer 2026 - Haven Wood Retirement Home & Village, Ballygunner, Waterford

Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today!

We're currently recruiting an experienced and proactive Operations Manager to oversee the day to day running of our home. If you thrive in a fast paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high quality support services within a warm and resident focused setting.

Why Choose Us?
  • Flexible Working Environment - A dynamic role with variety and autonomy.
  • Competitive Salary & Benefits - Attractive package with regular pay and staff perks.
  • Career Growth & Development - Ongoing training and professional development opportunities.
  • Education Assistance Program - We support your continued learning.
  • Supportive Team Culture - Work alongside a collaborative and caring team.
  • Well-Being Initiatives - Your health and work life balance matter to us.
  • Employee Referral Bonus - Be rewarded for bringing great people onboard.
  • Free On Site Parking - Convenient and stress free commuting.
What You'll Do Operations & Facilities
  • Oversee Housekeeping, Kitchen, and Maintenance departments.
  • Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards.
  • Coordinate contractors, suppliers, and service providers.
  • Manage procurement of supplies and equipment.
  • Schedule and monitor all preventative and reactive maintenance activities.
  • Ensure compliance with Health & Safety, HACCP, and Legionella standards.
  • Support audits, inspections, and operational reporting.
  • Assist with events, celebrations, and general site coordination.
  • Provide ad hoc support to finance/accounts as required.
HR & Administration
  • Maintain and update staff personnel files and HR systems (HRIS).
  • Manage staff rosters, annual leave, sick leave, and certifications.
  • Support recruitment, onboarding, and induction processes.
  • Coordinate training and maintain accurate training records.
  • Oversee Garda vetting, work permits, and compliance documentation.
  • Ensure GDPR compliance and effective document management.
  • Produce weekly and monthly HR and operational reports.
Front-of-House
  • Oversee reception operations including calls, emails, and visitor management.
  • Act as a central point of contact for staff, residents, families, and stakeholders.
  • Ensure smooth daily administrative and communication processes across the home.
What We're Looking For
  • Relevant qualification in Business Administration, HR, or related field (desirable).
  • 2-3 years' experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable).
  • Strong working knowledge of HR systems and Microsoft Office.
  • Solid understanding of compliance, health & safety, and HR processes.
  • Excellent organisational, communication, and problem solving skills.
  • A flexible, hands on approach with the ability to adapt in a busy environment.