Operations Manager
Posted 2 hours 5 minutes ago by Sonas Nursing Homes
Permanent
Full Time
Administration Jobs
Waterford, Ireland
Job Description
Opening Summer 2026 - Haven Wood Retirement Home & Village, Ballygunner, Waterford 
Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today!
We're currently recruiting an experienced and proactive Operations Manager to oversee the day to day running of our home. If you thrive in a fast paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high quality support services within a warm and resident focused setting.
Why Choose Us?- Flexible Working Environment - A dynamic role with variety and autonomy.
- Competitive Salary & Benefits - Attractive package with regular pay and staff perks.
- Career Growth & Development - Ongoing training and professional development opportunities.
- Education Assistance Program - We support your continued learning.
- Supportive Team Culture - Work alongside a collaborative and caring team.
- Well-Being Initiatives - Your health and work life balance matter to us.
- Employee Referral Bonus - Be rewarded for bringing great people onboard.
- Free On Site Parking - Convenient and stress free commuting.
- Oversee Housekeeping, Kitchen, and Maintenance departments.
- Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards.
- Coordinate contractors, suppliers, and service providers.
- Manage procurement of supplies and equipment.
- Schedule and monitor all preventative and reactive maintenance activities.
- Ensure compliance with Health & Safety, HACCP, and Legionella standards.
- Support audits, inspections, and operational reporting.
- Assist with events, celebrations, and general site coordination.
- Provide ad hoc support to finance/accounts as required.
- Maintain and update staff personnel files and HR systems (HRIS).
- Manage staff rosters, annual leave, sick leave, and certifications.
- Support recruitment, onboarding, and induction processes.
- Coordinate training and maintain accurate training records.
- Oversee Garda vetting, work permits, and compliance documentation.
- Ensure GDPR compliance and effective document management.
- Produce weekly and monthly HR and operational reports.
- Oversee reception operations including calls, emails, and visitor management.
- Act as a central point of contact for staff, residents, families, and stakeholders.
- Ensure smooth daily administrative and communication processes across the home.
- Relevant qualification in Business Administration, HR, or related field (desirable).
- 2-3 years' experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable).
- Strong working knowledge of HR systems and Microsoft Office.
- Solid understanding of compliance, health & safety, and HR processes.
- Excellent organisational, communication, and problem solving skills.
- A flexible, hands on approach with the ability to adapt in a busy environment.