Operations Lead - Urgent Care & Service Excellence

Practice Plus Group is seeking an Operations Lead to oversee the day-to-day management of South-West London Integrated Urgent Care services, including CAS and OOH. You will lead Shift Leads and Coordinators, ensuring safe, high-quality, CQC-compliant services for patients and stakeholders.

You will monitor performance, sustain service resilience, and drive continuous improvement while coordinating with clinical colleagues.