Operations Executive - Digital Marketing
Posted 9 hours ago by Adria Solutions Ltd.
Location: Remote (UK-based) with weekly travel to Cheshire and occasional national travel
My client is seeking a highly organised and proactive Operations Executive to support key retail clients across large-scale in-store retail media networks. This role is ideal for someone looking to build a strong, hands on understanding of digital retail media while working closely with clients and internal teams.
The successful candidate will have a passion for client service, excellent attention to detail, and the ability to manage multiple priorities in a fast paced environment.
Key Responsibilities- Acting as a trusted day to day point of contact for retail clients
- Supporting the planning, setup, and execution of campaigns across multiple national accounts
- Coordinating with internal teams to ensure timely and accurate deployment aligned with promotional cycles
- Monitoring timelines, budgets, and deliverables, escalating issues where required
- Maintaining accurate documentation of operational activity and client communications
- Supporting account managers with managing client expectations and resolving operational issues
- Identifying and contributing to process improvements to enhance efficiency
- Ensuring compliance with company policies, advertising standards, and industry requirements
- Assisting with reporting and performance tracking to measure operational success and client satisfaction
- Experience in operations, project coordination, or account support
- Background in retail media, digital signage, or a related environment is advantageous
- Strong organisational skills with excellent attention to detail
- Comfortable using Microsoft applications and learning new systems such as CRM and project management tools
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks simultaneously and meet deadlines
- Proactive problem solving approach with a strong customer focus
This is a fantastic opportunity to join a growing business operating at the forefront of digital retail media, offering hands on exposure, client interaction, and long term development opportunities.