Operations Engineering Manager

Operations Engineering Manager - In-House - Client-Side Role

c£100,000 Package, Including Salary and Bonus + Mgmt Benefits

Location: West London, some EU and UAE Travel

About the Opportunity
This is a rare and exciting client-side opportunity for a seasoned Operations Engineering Manager to join a leading data centre owner/operator with a growing portfolio of high-performance facilities across Europe and the Middle East.

In this in-house leadership role, you will oversee all engineering, technical operations, and facilities management across one or more mission-critical sites. You'll work directly for the client, not a service provider, giving you real ownership, influence, and long-term career potential within the organisation.

You'll lead multidisciplinary engineering teams and manage all aspects of uptime, safety, compliance, and continuous improvement in a live data centre environment.

• Set and execute operational and engineering strategy aligned with group objectives.
• Lead engineering teams to ensure rapid fault resolution and optimal system performance.
• Enforce a strong Change Management process to minimise service disruption.
• Promote a proactive Health, Safety & Environmental (HSE) culture across sites.
• Oversee all building infrastructure systems: electrical, mechanical, BMS, CAFM, etc.
• Act as Senior Authorised Person (SAP) for High and Low Voltage systems.
• Manage the Permit to Work (PTW) system and review RAMS for all activities.
• Lead incident response, root cause analysis, and corrective action processes.
• Deliver robust Planned Preventative Maintenance (PPM) and reactive maintenance schedules.
• Monitor site KPIs, service levels, and operational risks, ensuring swift resolution of issues.
• Manage third-party contractors, ensuring safe, compliant, and cost-effective delivery.

• Serve as the primary point of contact for internal stakeholders and customers on operational matters.
• Attend service review meetings and deliver performance reports.
• Communicate planned/unplanned maintenance updates clearly and professionally.
• Collaborate with internal teams to meet reporting and documentation deadlines.
• Ensure all Service Level Agreements (SLAs) and compliance obligations are met or exceeded.

• Plan and manage OPEX and CAPEX in partnership with Group Finance.
• Track and report on operational budgets, ensuring cost controls are in place.
• Support procurement activity and vendor management with a focus on value and performance.
• Identify and implement cost-saving and efficiency improvement opportunities.

• Lead and support engineering staff and on-site contractors.
• Coordinate safe, efficient, and compliant execution of all works.
• Monitor vendor performance against KPIs and SLAs.
• Ensure all procurement follows internal policy and best practice.

• Proven leadership experience in data centres, critical environments, or mission-critical facilities.
• Strong technical expertise across electrical and mechanical systems (UPS, HVAC, BMS, Generators, etc.).
• Certified HV/LV Authorised Person
• Strong knowledge of compliance, risk, and HSE regulations.
• Experience managing engineering teams, budgets, and third-party vendors.
• Excellent communication skills with the ability to engage stakeholders at all levels.
• Calm under pressure and capable of managing operations in a 24/7 environment.
• Willingness to travel across Europe and the Middle East when required.

• Client-Side, In-House Role: Step away from service-provider models and take full ownership of operational outcomes.
• International Exposure: Be part of a growing data centre portfolio spanning Europe and the Middle East.
• Career Growth: Join a stable, well-funded organisation with strong ambitions and a supportive leadership team.
• Impact: Lead mission-critical operations where your work directly supports global digital infrastructure.