Operations Engineer

Overview

JOB BAND: C
CONTRACT TYPE: Permanent
DEPARTMENT: Technology, Media and Operations
LOCATION: Cardiff Central Square
PROPOSED SALARY RANGE: £40,500 to £50,500 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. This role is working as part of a shift pattern covering 05:00 - 00:00 seven days per week.

PURPOSE OF THE ROLE

BBC Wales Technology Support is the team keeping all of your favourite output on air across Wales. Our team is self motivated and customer focused. We are based at the UK's most technologically advanced broadcast centre in the heart of Cardiff. From Radio drama to TV drama, Live Orchestra to Live news. You name it and we are across it. Our Engineers are responsible for the installation and maintenance of a wide range of systems covering all aspects of Broadcasting across Radio, Television and Online. If you want to expand your broadcast engineering skills, keen to learn and join a cutting edge team then read on.

Engineers may work as part of a team or work independently to maintain the required service. They will carry out engineering tasks that are complex and for which full technical information may not be available.

YOUR KEY RESPONSIBILITIES AND IMPACT

You will be required to work as a part of the engineering support team on current projects, dealing with operational support and faults.

• You will repair faults quickly or identify and implement alternative ways of providing programme requirements to overcome technical problems and maintain continuity of work in the production area.
• On occasions you may be required to drive a pool/hire car to provide support at BBC Wales sites/OBs where you hold a valid driving licence.
• You will be proactive in seeking opportunities to further your knowledge and skills and seek guidance and training when required.
• You should understand the technologies and systems that support BBC Wales production and transmission operations for TV and Radio.

YOUR SKILLS AND EXPERIENCE

You will diagnose and troubleshoot a range of technical issues across our broadcast infrastructure, including but not limited to Post Production, Radio Studios, TV Studios and Galleries, TV Playout. A good working knowledge of Macintosh systems and experience working on broadcast/IT systems in a live TV or multimedia environment are desirable.

• ESSENTIAL CRITERIA:
• Good technical knowledge of at least 2 broadcast systems (e.g., AVID, DIRA, AR/VR, Radio Visualisation, Graphics (VizRT) and editing software solutions)
• Experience within a television/radio broadcast environment or similar technical environment
• Experience of studio automation and robotic systems
• Experience of providing successful technical solutions through to BAU Operation
• Experience Supporting Morpheus Playout systems or similar / MC

• DESIRED BUT NOT REQUIRED:
• Windows 10/11 Installation & Administration, Remote Administration, IIS and web hosting technologies, Jira, Ansible IT Automation, PowerShell & VB scripting
• Active Directory understanding, knowledge of Windows patch management
• A good understanding of networking to debug network issues
• Awareness of all aspects of Health and Safety, particularly electrical safety within broadcast environments

If you can bring some of these skills and experience, along with transferable strengths, we'd love to hear from you and encourage you to apply.

Disclaimer

This job description is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.

Information at a Glance

This is your BBC

At the BBC you can create and innovate in an inclusive environment while contributing to some of the world's best loved content, and the BBC's mission to inform, educate and entertain.

Find out more about the BBC

Life at BBC

Here you will benefit from:
• Fair pay and flexible benefits including a competitive salary package, a flexible 35-hour working week, 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care and gym.

• Excellent career and professional development.

• Support in your working life, including flexible working which you can discuss with us at any point during the application, selection or offer.

• A values-based organisation where the way we do things is important as what we do.

Benefits may vary if you are joining on an FTC basis.

Learn more about life at the BBC and our values in our candidate pack.

Candidate pack

You belong

We have a working environment where we value and respect every individual's unique contribution, so all our employees feel that they can belong, thrive and achieve their full potential.

We want to attract the broadest range of talented people to join us. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.

We welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Find out more about diversity, inclusion and belonging in our strategy below.

Diversity, inclusion & belonging strategy

Disability confident

We are a disability confident employer. If you need to discuss adjustments or access requirements for the interview process, or to carry out this role, please contact us via email and we'd be happy to discuss:

BBC Group and Public Services, Broadcasting House, Portland Place, London, United Kingdom, W1A 1AA. BBC Studios Distribution Limited, company no: , registered address: 1 Television Centre, 101 Wood Lane, London, United Kingdom W12 7FA.