Operations Director

About The Role

Unlock your best work life - and help shape the future of independent healthcare.

At Practice Plus Group Hospitals, we deliver high-quality, patient-focused NHS and private care across a growing national footprint. We are now seeking an exceptional Operations Director to lead operational performance across our hospital and surgical centre portfolio.

This is a rare opportunity for a senior healthcare operator to influence service excellence at scale, shape future strategy, and drive transformational improvements across one of the UK's most respected independent healthcare providers.

Nationwide travel with occasional overnight stays is required.

About Practice Plus Group

Long established as a pivotal independent provider of NHS services, Practice Plus Group operate a number of private hospitals, surgical centres, diagnostic services and urgent treatment centres across the UK. Recently acquired by India's pioneering Narayan Health, there has never been a better time to join Practice Plus Group as we continue on our mission to shape the future of private healthcare in the UK.

What you'll be doing

Reporting directly to the Chief Operating Officer, you'll hold executive responsibility for the operational performance of all PPG hospitals and surgical centres. You will ensure the consistent delivery of safe, high quality patient care while driving efficiency, cost control, and sustainable growth.

You will lead a team of Hospital and Service Directors, setting clear performance expectations and creating an operational culture where safety, quality, and continuous improvement are non negotiable standards.

Key focus areas include:

• Delivering excellence through strong leadership of multi site operations
• Driving operational efficiency through benchmarking, resource optimisation, and cost reduction initiatives
• Overseeing budget setting, financial performance, and capital investment planning
• Leading turnaround plans for underperforming centres
• Ensuring compliance with all statutory, regulatory, and CQC requirements
• Embedding consistent clinical and operational best practice
• Strengthening workforce planning and reducing agency reliance
• Supporting commercial integration and expansion opportunities
• Acting as a key member of the Senior Leadership Team and deputising for the COO where required

This is a strategic, hands on leadership role for someone energised by delivering tangible, measurable improvement in complex environments.

What we'll look for in you

You'll bring proven executive level operational leadership within a regulated, multi site healthcare environment - ideally secondary care - and a track record of delivering strong performance in demanding circumstances.

Essential experience & capabilities

• 5+ years senior operational leadership in multi site healthcare
• Outstanding ability to lead large, multidisciplinary teams
• Strong business planning, commercial acumen, and financial discipline
• A confident, decisive leader with excellent communication, influencing and networking skills
• Expertise in turning strategy into operational delivery
• Evidenced success driving change, improving efficiency, and achieving KPIs
• High level of numeracy and analytical capability

Desirable

• Secondary care / hospital sector experience
• Experience in process improvement and project management

What we offer

We provide a highly competitive executive reward package, benchmarked against senior leadership roles across the independent healthcare sector. Alongside this, you will have:

• Executive level benefits
• The opportunity to influence operational strategy at scale
• Significant visibility across the senior leadership and executive teams
• The ability to directly shape performance and patient outcomes across the group

This role offers both strategic influence and hands on operational leadership - ideal for a senior healthcare operator seeking scope, challenge, and real impact.