Operations Director

Posted 6 days 5 hours ago by Artisan People

Permanent
Full Time
Other
England, United Kingdom
Job Description
The Role

Be part of a fast-growing, innovation-led SPF skincare brand as Operations Director to drive operational excellence, based in London.

Responsibilities
  • Operations & Supply Chain
    • Oversee all aspects of the supply chain including raw materials, packaging and 3PL
    • Manage relationships with manufacturing partners ensuring timely production and delivery
    • Ensure compliance with international regulatory and legal requirements for SPF and skincare products (with external advisers)
    • Lead demand planning and inventory management, optimising stock levels across all channels
    • Drive cost efficiency and scalability in operational processes
    • Implement and continuously improve SOPs to support rapid growth
  • Commercial & Strategic
    • Own and manage operational budgets and contribute to broader company P&L
    • Collaborate closely with sales, retail and marketing teams to align operational execution with commercial goals
    • Support new product development (NPD) launches ensuring timely sourcing, production and fulfilment
    • Lead the operational planning of go-to-market campaigns aligning supply with forecasted demand to maximise profitability
    • Manage the development and execution of artwork, packaging and compliance
    • Build and maintain strong relationships with key retail and distribution partners
  • Team Leadership & Performance
    • Build, manage and mentor a high-performing operations team
    • Set and track key KPIs across operations, supply chain and logistics
    • Use data to make informed decisions and drive continuous improvement across the function
How You'll Dazzle Us

You'll bring 7-10 years' experience in senior operations roles within beauty, skincare or personal care, ideally in a high-growth or scale-up environment. You'll combine operational expertise with commercial acumen and a hands-on approach, thriving in a fast-paced setting. Your track record in demand planning, new product launches, supply chain management and stakeholder leadership will be second to none. Proficiency with MRP/MPS systems and experience across international markets will be a strong advantage.

What's Next

Apply via the form below and take the next step in your career today.