Operations Assistant - part time

DriveWorks HQ, Warrington, United Kingdom

3 days per week - Monday, Thursday, Friday - 9am to 5.30pm

Salary: £26,500 per annum (pro-rated)

About the role

We're looking for an experienced office administrator to join our Operations Team. If you're someone who enjoys variety, thrives in an organised environment, and takes pride in keeping things running smoothly, this role offers an excellent opportunity.

You'll play a key part in ensuring our operations run efficiently - from supporting order fulfilment and maintaining accurate data in our systems to assisting with essential administrative tasks. Your attention to detail will help ensure everything stays accurate, compliant, and on track.

You'll support all members of our team with a variety of tasks. For those who enjoy a mix of behind-the-scenes organisation and front-facing interaction, this position offers both. No two days will be the same!

Key responsibilities

• Supporting order fulfilment: One day per week plus holiday cover for fulfilling orders to help ensure resellers receive timely and accurate invoices and end users receive their licence codes.
• Data management: Help to keep our various systems up to date, from our Customer Relationship Management System to our HR system, all our data is critically important to business reports.
• Administrative support: Assist with essential tasks that keep operations running smoothly, including taking phone calls, scanning, shredding, digital filing, assisting with supplier invoices and petty cash, and order checking.
• Facilities support: Supporting our Office and Facilities Manager at busy times and holiday cover. This may include helping with stock takes, shopping deliveries, reception cover and events tasks.

About our team

Our Operations team is responsible for the efficient and effective running of core business operations. We manage order fulfilment to ensure timely and accurate delivery to resellers and end users, maintain our accounting systems through accurate bookkeeping, and support our workforce through HR and payroll services. In addition, we oversee facilities management to ensure a safe, organised, and productive working environment. We work closely with the wider business to support smooth and effective operations.

About you

• Calm, thoughtful, reliable, and quietly confident - you take pride in getting things done efficiently and accurately.
• You enjoy staying organised and managing your own workload.
• You're naturally reliable and adaptable, able to move between different responsibilities with ease. Whether that's supporting administrative processes, keeping systems up to date, or handling day-to-day operational tasks.
• You have strong attention to detail and take care to ensure everything you produce is accurate and well-presented.
• Your strong written communication skills are important in this role, as you'll be responsible for maintaining records, updating systems, and handling documentation to a high standard.
• At the same time, you're approachable and professional when interacting with others, and comfortable taking on occasional reception duties such as greeting visitors and answering calls.
• You'll also be happy to help wherever needed, whether that's keeping shared spaces organised, checking stock, supporting team activities, or picking up ad hoc tasks.
• A full driving licence is required with business insurance cover, as you may occasionally be asked to collect items such as lunches or refreshments for the office.
• Above all, you're someone who values being part of a team, contributes positively to the working environment, and takes satisfaction in keeping things running smoothly behind the scenes.

Essential skills and experience

• At least 2 years' administration experience in any role.
• Demonstrable excellent written and verbal communication skills.
• A very good knowledge of Microsoft Outlook, Word and Excel.
• Experience using Sage 50 accounts.
• Experience using a CRM system.

Desirable skills and experience

• Microsoft CRM
• SAP SuccessFactors

About DriveWorks Who are we?

We're an award-winning international technology company based in Thelwall, South Warrington, and we're hiring! Our automation software is sold to businesses in over 50 countries worldwide through our global network of resellers. It's transforming our customers' sales and manufacturing processes and improving customer experience.

What we can offer you

• Excellent training and development opportunities - if you want to learn, you can.
• Work with the latest technology in a picturesque setting on nature's doorstep with free parking.
• A supportive environment where your voice is heard and your individuality is celebrated.

We've thought about the little things to make your working day run smoothly - our cupboards are stocked with condiments, there's butter and milk in the fridge, fruit available throughout the day, and freshly brewed coffee on tap.

Legal and equal opportunities

We have a legal responsibility to ensure our people have the right to live and work in the UK. If we make an offer of employment, we will need to check that you are eligible to work in the UK before you start work. No visa sponsorship is available for this role.