Operations & Project Manager

About us

For over 130 years, our historic home at 14 Bride Lane has been more than just a building it has been a beacon for creativity, learning, and community engagement, standing as a testament to London's rich printing heritage. The Foundation cares for an internationally significant collection celebrating the history of print, graphic design and typography.

Our Grade II listed Victorian building also features the 130-seat Bridewell Theatre and a hands-on print workshop, and event spaces for hire. We offer a dynamic programme of workshops, events, and exhibitions, currently attracting around 42,000 visitors annually.

We are in an exciting period of organisational development working on robust plans and policies and creating a new strategic direction to develop our collections, cultural offer and to bring it to a wider, diverse audience.

The role will be closely involved in projects that, under our new vision and mission, aim to transform SBF into a contemporary institute serving the creative industries, researchers and the wider public. The role will suit someone with a passion to take on challenges with the aim of creating a cultural hub fit for the 21st century.

Job Purpose

The Operations & Project Manager will oversee planning, project delivery, and commercial operations, ensuring that St Bride Foundation continues to fulfil its mission while growing its financial sustainability. This role is instrumental in managing strategic initiatives, optimizing processes, and leading teams to ensure efficient operations across venue hire, theatre management, and other income-generating activities.

Key Responsibilities

1. Strategic Planning & Project Management

Develop and maintain Gantt charts, project timelines, and key performance indicators for organisational initiatives.

Work as part of the Senior Management team to oversee and deliver key projects on time, within scope, and on budget.

Improve internal project management processes to enhance efficiency and collaboration across teams.

Implement long-term strategic plans aligned with the charity s mission.

Attend meetings and contribute expertise to project groups as applicable.

2. Operations & Commercial Oversight

Lead the teams managing commercial areas, including venue hire, theatre, events, commercial lets, and other income-generating initiatives.

Ensure effective resource management, including staff, budgets, and operational tools.

Identify opportunities to increase revenue streams while maintaining the Foundation s charitable objectives.

Develop and implement policies to improve operational efficiency, sustainability, and financial resilience.

3. Team Leadership & Stakeholder Management

Provide leadership and support to commercial and operational staff, fostering a culture of collaboration and high performance.

Work closely with external partners and stakeholders to enhance the Foundation s impact and income opportunities.

Ensure strong internal communication to keep all teams aligned with project goals and operational priorities.

4. Risk, Compliance & Facilities Management

Ensure compliance with health & safety, GDPR, and other regulatory requirements.

Oversee the stewardship of St Bride Foundation s historic Grade II listed building, ensuring operational resilience and sustainability.

Identify and mitigate operational risks, implementing solutions to improve efficiency and safety.

Support sustainability initiatives, including energy efficiency and adherence to health & safety legislation.

Essential Qualifications & Experience

Proven experience in operations and project management (including a project management qualification such as PRINCE2).

Strong understanding of Gantt charts, project planning tools, and process improvement methodologies.

Experience managing commercial operations, ideally in venue hire, theatre, events, or income-generating activities.

Proven experience in project management, particularly relating to building or refurbishment projects.

Ability to lead teams, manage budgets, and drive efficiency improvements.

Desirable: Experience in within the charity, cultural, or creative industries.

Desirable: Knowledge of charity governance, compliance, and health & safety best practices.

Key Skills & Competencies

Leadership and team management skills, with experience motivating and guiding staff.

Strong strategic thinking and decision-making abilities.

Excellent stakeholder engagement and relationship-building skills.

Ability to work under pressure, balancing multiple projects and deadlines.

Passion for cultural heritage, education, and community engagement.

Strong problem-solving skills, with a proactive and adaptable approach.

Excellent attention to detail.

Highly organised, assertive, and persuasive, with a diplomatic approach.

Experience in competitive and negotiated contractor procurement

Self-motivated with strong interpersonal skills.

Strong communication skills verbal, written, and listening

Organisational Values & Expectations

Uphold St Bride Foundation s commitment to cultural preservation, lifelong learning, and community engagement.

Foster a collaborative working environment with colleagues, volunteers, and external partners.

Adhere to ethical standards and best practices in charity governance and operations.

Health & Safety Responsibilities

Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.

Promote a safe and inclusive environment for staff, volunteers, and visitors.

Terms & Conditions

Working Hours: 4 days a week (28 hours a week, excluding 1 hour lunch per day) 0.8 FTE

Salary Banding: (Band 2 - 46 -55k pa) Pro rata salary offered = £36,800 - £44,000 pa

Location: St Bride Foundation, London

Contract Type: Permanent

Why Join Us?

Work at a historic and culturally significant organisation.

Help shape the future of a unique creative and community-focused charity.

Enjoy a dynamic and varied role, combining strategic leadership with hands-on project delivery.

Be part of a friendly, passionate team dedicated to creativity, learning, and heritage.