Operations and Administrative Coordinator

Are you a proactive, highly organised professional looking to make a real impact in a growing company? MSC Pro Holdings Ltd is hiring an Operations and Administrative Coordinator to keep their dynamic property management business running smoothly. Based at their office in Lenham, Kent, this role offers an exciting opportunity to shape the operations of a thriving company with big ambitions.

MSC Pro Holdings Ltd manage a growing portfolio of residential properties across the South East, specialising in lettings, maintenance, and first-class service for tenants and contractors. As they look to scale further, they need a detail-oriented, dependable professional to streamline operations, support key administrative functions, and act as a Personal Assistant to the Director across business and personal matters.

You'll play a vital role in everything from property management and financial admin to executive support and household coordination. If you love structure, take initiative, and thrive in a fast-moving environment, this is your perfect next step.

Key Responsibilities:

Property and Tenant Management

• Ensure timely rent collection; send reminders to tenants as needed.
• Manage tenant move-ins and move-outs, including advertising vacant rooms.
• Maintain and update a spreadsheet of tenancy details and Right to Rent documentation.
• Undertake rent reviews and prepare tenancy agreements.
• Act as the first point of contact for tenant queries and maintenance issues.
• Liaise with contractors to complete works before re-letting.

Property Maintenance

• Schedule and manage annual safety inspections.
• Track compliance dates (e.g., certificates) using spreadsheets.
• Coordinate timely repairs and maintenance with contractors.

Financial Administration

• Reconcile lettings accounts and manage invoices using Xero.
• Record supplier invoices and manage rent invoicing.
• Maintain accounts due-date tracker and assist with payroll and pension administration.

Executive Assistant

• Manage the director's inbox and diary.
• Research and procure goods and services.
• Handle post and other correspondence.

Office Administration

• Maintain physical and digital filing systems (Google Drive).
• Support scheduling for business and personal tasks.
• Household Management
• Coordinate home maintenance and liaise with contractors.
• Manage vehicle compliance and assist with general family admin.

What They're Looking For:

• Proven experience in property management or executive/administrative support.
• Strong organisational, communication, and multitasking skills.
• Familiarity with Xero and digital tools (Google Workspace a plus).
• Discretion, reliability, and a proactive, can-do attitude.

What's on Offer:

• Salary: £26,000 - £30,000 (DOE)
• Hours: Full-time, 37.5 hours/week (Mon-Fri, 8:30am-4:30pm)
• Location: Lenham, ME17 (own transport required)
• Holidays: 28 days (incl. bank holidays)
• Hybrid Option: Potential for hybrid work after probation
• Bonuses: Generous performance-based bonuses
• Additional Perks:
  • Birthday day off
  • Flexible hours (to a degree)
  • Occasional remote working (to be agreed on a case-by-case basis)
  • Casual dress code
  • Pension scheme
  • Free on-site parking
  • Free tea and coffee
  • Staff training and development opportunities
  • Career progression potential as the business expands

Ready to Take the Next Step?

If you're ready to join a growing business and play a key role in its success, we want to hear from you. Apply now and bring your skills, energy, and ambition to MSC Pro Holdings Ltd.