Operations Administrator

Do you have excellent attention to detail and enjoy working as part of a supportive team?

At Roundstone, we are looking for a full-time Operations Administrator to join the team on a permanent basis. We are seeking a self motivated, detail focused team player who can confidently manage orders, respond to customer and internal enquiries, and help ensure our administrative processes run efficiently.

This is a fantastic opportunity to join a growing organisation where you will liaise with multiple departments, take initiative to resolve issues, and help keep day to day operations running smoothly.

Key Responsibilities

• Taking ownership of orders and administrative processes from start to finish, ensuring accuracy at every stage.
• Acting as a key point of contact for queries, resolving issues professionally and efficiently.
• Working closely with internal teams to ensure clear communication and smooth workflow.
• Managing multiple tasks simultaneously, keeping everything organised and on track.
• Identifying opportunities to improve processes and suggesting practical solutions.
• Proactively following up on outstanding actions to ensure nothing is missed.
• Supporting colleagues and taking on additional responsibilities as the role develops.

About You

• You'll ideally have previous experience in administration, order processing or customer support.
• Comfortable working in a busy, fast paced environment where priorities can change.
• Strong attention to detail and excellent organisational skills.
• Clear and professional communication skills, both written and verbal.
• A proactive, solutions focused mindset with the confidence to take ownership of tasks.
• A reliable and collaborative team player who is open to continuous improvement.
• Experience in Sage Accounting/Credit Control and Spreadsheets would be preferred.

Perks

• Onsite parking and additional company benefits including

Sound like the right fit for you? Apply now and become part of the Roundstone team.

• Job Type: Full time
• Pay: TBC
• Expected hours: 40 per week
• Work Location: Office based in Weston super Mare
• Benefits: Onsite parking, free tea and coffee, annual leave