Operations Administrator

We are looking for a proactive and highly organised Operations Administrator to join the Ear Institute's Professional Services team. This varied role is central to ensuring the smooth day to day running of the Institute, supporting building management, operations, facilities, and internal events.

You will act as the lead administrative contact for UCL maintenance staff and contractors, ensuring a safe, efficient, and welcoming environment.

You will also be a key point of contact for staff and visitors, coordinating meetings and committees, managing office and space requirements, and supporting a range of operational activities. The role involves organising internal events and providing on the day support.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore, UCL will not be able to sponsor individuals who require a right to work in the UK to carry out this role.

About you

You will be an organised and detail oriented administrator with experience working in a fast paced, deadline driven environment.

You will have excellent communication and interpersonal skills and enjoy building effective working relationships with a wide range of stakeholders.

With strong organisational and time management abilities, you will be able to juggle multiple priorities while maintaining accuracy and high standards. You will be proactive, flexible, and solutions focused, with a positive, can do attitude.

You will bring experience in administrative support, including facilities and building related responsibilities, committee servicing, and event organisation. Confidence using Microsoft Office and a willingness to learn new systems are essential, along with the ability to work independently and as part of a team.

What we offer

• 41 days holiday (27 days annual leave, 8 bank holiday and 6 closure days)
• Additional 5 days' annual leave purchase scheme
• Defined benefit career average revalued earnings pension scheme (CARE)
• Cycle to work scheme and season ticket loan
• Relocation scheme for certain posts
• On site gym
• Enhanced maternity, paternity and adoption pay
• Employee assistance programme: Staff Support Service

Equality, Diversity and Inclusion

As London's Global University, we recognise that diversity fosters creativity and innovation, and we want our community to represent the diversity of the world's talent. We are committed to equality of opportunity, fairness and inclusion, and to being a place where we all belong.

We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL's workforce, including people from Black, Asian and ethnic minority backgrounds; disabled people; LGBTQI+ people; and for our Grade 9 and 10 roles, women. Our department holds an Athena SWAN Silver award, recognising our commitment and demonstrable impact in advancing gender equality.