Operational Tax Manager

A leading international bank is seeking an experienced Operational Tax Manager to join their London-based team, supporting a wide range of business lines and clients within the UK Corporate & Institutional Banking division. This is a unique opportunity for you to play a pivotal role in shaping operational tax processes, collaborating with global teams, and ensuring compliance with complex regulatory regimes.

Operational Tax Manager Salary: Competitive and based on experience

Location: London

A leading international bank is seeking an experienced Operational Tax Manager to join their London-based team, supporting a wide range of business lines and clients within the UK Corporate & Institutional Banking division. This is a unique opportunity for you to play a pivotal role in shaping operational tax processes, collaborating with global teams, and ensuring compliance with complex regulatory regimes. The organisation is renowned for its commitment to sustainability, positive social impact, and the ongoing development of its people. You will benefit from award-winning flexible working arrangements, generous holiday allowances, and one of the most comprehensive wellbeing packages in the industry. If you are passionate about operational taxes and eager to make a meaningful contribution within a supportive and inclusive environment, this role offers the perfect platform for your next career move.

• Enjoy flexible working opportunities including hybrid and agile options, designed to support your work/life balance and personal wellbeing.
• Access an extensive suite of benefits such as a generous holiday allowance (at least 26 days plus bank holidays), a 12% non-contributory pension scheme invested sustainably, private medical cover, dental insurance, mental health support, subsidised gym memberships, onsite health services, emergency back-up care for dependants, green car leasing, season ticket loans, and more.
• Join an organisation that is deeply committed to sustainability and positive impact-offering four volunteering days per year, comprehensive training programmes for professional growth, and active participation in diversity and inclusion networks.

What you'll do As an Operational Tax Manager, you will be at the heart of ensuring robust operational tax compliance across multiple business lines within the UK Corporate & Institutional Banking sector. Your day-to-day activities will involve close collaboration with both local and global teams to manage complex US Tax (QI/QDD) processes for International Prime Brokerage clients. You will coordinate annual reporting cycles, oversee certification programmes, and provide expert guidance on FATCA/AEOI/QI regimes. Your responsibilities will also include monitoring evolving tax regulations such as FTT and SDRT, supporting client communications on regulatory changes, tracking documentation requirements for tax reliefs, reviewing standard operating procedures for continuous improvement, overseeing mandatory disclosure rules reporting where necessary, and contributing your expertise to various operational tax projects. Success in this role will require you to build strong relationships with key stakeholders across the organisation while maintaining meticulous attention to detail in all aspects of your work.

• Take responsibility for all processes required to provide operational tax support across UK Corporate & Institutional Banking business lines and clients.
• Control and document US Tax (QI/QDD) processes for International Prime Brokerage by working closely with both global operational teams and tax specialists.
• Manage the annual QI/QDD reporting cycle while coordinating certification programmes with relevant stakeholders and senior management.
• Provide oversight and support for all processes impacting FATCA/AEOI/QI regimes, participating in internal working groups and external tax committees.
• Monitor Financial Transaction Tax (FTT) and UK Stamp Duty Reserve Tax (SDRT) regimes while offering technical guidance to operations teams.
• Support client regulatory communications regarding tax updates and documentation requirements to ensure compliance across all business areas.
• Track tax relief requirements and documentation needs while communicating effectively with Operations stakeholders.
• Review and update standard operating procedures regularly, making recommendations for improvements based on best practices.
• Oversee mandatory disclosure rules (MDR) and UK BBSI reporting obligations as required by regulation.
• Offer ongoing or ad hoc support for operational tax-related projects across the Corporate & Institutional Banking division.

What you bring Your proven experience as an Operational Tax Manager or similar role within investment banking or custody environments will be instrumental in delivering excellence in this position. You bring not only deep technical expertise in withholding tax regimes-including US QI/QDD processes-but also a thorough understanding of FATCA/AEOI requirements. Your background includes hands on involvement with financial transaction taxes such as FTT or SDRT as well as familiarity with central depositories' functions. Your interpersonal strengths shine through your ability to nurture dependable relationships with colleagues at all levels; you are known for your empathy when supporting others through regulatory change or process improvement initiatives. Your analytical mindset allows you to identify risks early while your communication style makes even the most complex topics accessible. Above all else, your commitment to accuracy ensures that every aspect of operational tax management meets the highest standards expected by a leading international institution.

• Professional qualification with formal experience in operational taxes gained within investment banking or custody environments is essential for success in this position.
• Expert knowledge of withholding tax regimes in major markets alongside familiarity with policies, procedures, regulations, and legislation relevant to operational taxes is required.
• Strong understanding of US Tax (QI/QDD) withholding and reporting procedures is vital for managing international prime brokerage processes effectively.
• Detailed knowledge of FATCA/AEOI reporting regimes ensures you can provide accurate oversight and support across all impacted areas.
• Awareness of jurisdictional Financial Transaction Tax (FTT) and UK Stamp Duty Reserve Tax (SDRT) regimes enables you to offer technical guidance as needed.
• Understanding the roles of Central Depositories, Global Custodians, and Agent Banks supports effective collaboration with network management teams globally.
• Excellent quantitative skills combined with risk awareness allow you to maintain robust control frameworks throughout all operational tax activities.
• Proven ability to manage stakeholder relationships through negotiation, supportiveness, influence building skills, and proactive problem solving approaches is highly valued.
• Exceptional written and oral English communication skills enable you to articulate complex technical issues clearly across diverse audiences within the business.
• A strong personal focus on accuracy and attention to detail ensures high quality outcomes when reviewing or improving collaborative work processes.

What sets this company apart This organisation stands out as one of Europe's most respected financial institutions due to its unwavering commitment to responsible banking practices that prioritise ethical standards alongside commercial success. Employees enjoy access to some of the most flexible working arrangements available-including hybrid models tailored around individual needs-alongside generous holiday entitlements that promote genuine work/life balance. The benefits package is truly exceptional: from a 12% non-contributory pension invested sustainably through life assurance schemes; from advanced private medical coverage (including digital GP services for employees' families) through dental plans; from subsidised gym memberships through onsite physiotherapy; from emergency back-up care for dependants through green car leasing options-the list goes on. Wellbeing is at the core of everything they do: mental health first aiders are always available onsite; menopause friendly accreditation ensures everyone feels supported; neurodiversity assessments help create an inclusive workplace where everyone can thrive. The company's dedication extends beyond benefits: it empowers staff through four volunteering days each year-making tangible impacts locally-and invests heavily in professional development via training programmes, mentoring schemes, talent pipelines, career days, internal mobility opportunities (with nearly half of positions filled internally last year), plus vibrant employee networks championing diversity across gender equality initiatives like MixCity or Women in IT. Feedback consistently highlights how their collaborative culture sets them apart from industry peers-a place where everyone feels welcome regardless of background or identity.

What's next If you are ready to take your expertise in operational taxes to new heights within a supportive environment that values your growth and wellbeing-this is your moment!

Apply today Apply today by clicking on the link provided-your next rewarding career step awaits.
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