Open-Phase Host Manager: Lead Front Desk & Guest Experience

Village Hotel Sheffield is opening a brand-new front-of-house operation and seeks an exceptional Host Manager to own the lobby experience from day zero. You will build the team, set service standards, and drive an engaging guest journey as guests begin arriving for the January start.

Lead the pre-opening, manage the numbers and drive upsell and ADR targets. After doors open, you will pace shifts, handle guest queries with warmth, and ensure a memorable first impression that turns first-time