Onsite Support Engineer 286260

(You will be required to visit various sites and locations)

Salary from: £28,000 - £35,000 plus car allowance £4,000

Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years). Willingness to undergo NPPV2 clearance

Here at Littlefish, we look for people who can make arealdifference and become a giant slayer.As the world around us continues to change, we look for people who grab that change with optimism and excitement.Theseare thepassionate and high performingpeoplewho enjoy and thrive onthinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, andadd toour skills and experienceas we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people- we would love to hear from you.

The role and what you'll be getting up to on a day-to-day basis:

Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team.

As the Onsite Engineer, your main duties will include providing effective onsite technical support to Littlefish's customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as well as basic network/server troubleshooting and administration. Your knowledge of End User Compute technologies will be critical to this role through our Device Lifecycle Management service where you will build and deploy Laptops, Desktops, Mobile Phones, and other specialist use equipment across the customer estate. This will include travel to various other customer locations.

You will need to communicate effectively with the customer and manage technical queries in line with Littlefish standards and customer specific SLA's.

What are we looking for in the successful candidate?

• Full UK Clean Driving License (plus own vehicle) - travel required between sites.
• Candidates must be eligible for Security Clearance for this role
• Previous experience working in an IT support role.
• Be able to demonstrate IT-related problem-solving skills.
• Working knowledge of IT infrastructure support working across a range of up-to-date technologies including desktop/laptop/printer hardware/video conferencing (Surface HUBS), Office 365, Exchange, Windows 10/11, Active Directory, iOS, deployment technologies Intune/WSUS/MDT.
• Exhibits commercial awareness.
• Ability to self-motivate and work unsupervised.
• Assesses risks effectively and the implications of your actions/advice to Littlefish and the customer.
• Prioritises tasks to achieve SLAs.
• Working within a Managed Service Prover (MSP)

What can we offer you?

• Referral Bonus -Earn £1000 when you refer a friend to join us!
• Endless Learning -Get access to LinkedIn Learning with over 16,000 expert-led tutorials to help you grow your skills and reach your personal and professional goals.
• Healthcare Cash Plan -Includes online GP appointments, 24/7 access to qualified counsellors, and cashback on a range of general healthcare services.
• Casual Dress Policy -Come as you are.
• Company Pension Scheme -Plan for the future while living in the present.
• Social Events -From team outings to company-wide celebrations, we know how to have fun!
• 25 Days Annual Leave + Public Holidays -More time to relax and recharge.
• Purchase & Sale of Annual Leave -Need extra days off? We've got you covered.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart, is very important as we see Littlefish grow.

I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence.

I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work with and we support one another.

I Have a Can-Do Attitude- I am not afraid to step outside my comfort zone, we are not afraid to challenge status quo, we get stuff done!

So, if you feel like you can make a tangible difference, apply today, and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a option has a 'prefer not to say').